Book A TradiePAIA Manual
Last updated: 7 August 2026
1. The private body
| Name | Book A Tradie (Pty) Ltd |
|---|---|
| Registration number | 2022/762404/07 |
| Head of the private body | Jason Egerton |
| Information Officer | Jason Egerton |
| Postal / physical address | 13 Lionel Road, Walmer Downs, Gqeberha (Port Elizabeth), Eastern Cape, 6070 |
| info@bookatradie.co.za | |
| Website | bookatradie.co.za |
2. The PAIA Guide
The Information Regulator has published a Guide, in all official languages, explaining how to use PAIA. We did not write it and cannot amend it. It is available from the Information Regulator at inforegulator.org.za, or from the Regulator at JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001.
3. Records held
| Category | Records |
|---|---|
| Company | Founding documents, CIPC filings, minutes, share register, insurance |
| Financial | Annual financial statements, invoices, subscription and payment records, bank records, tax returns |
| Users | Account details, identity verification records, trade accreditations and supporting certificates, service areas, properties |
| Marketplace activity | Job postings, leads, quotes, bookings, in-app messages, ratings and reviews, photographs |
| Employment | Contracts, payroll, statutory returns (where staff are employed) |
| Compliance | This manual, privacy notices, data-breach records, correspondence with the Information Regulator |
| Technical | System logs, backups, security and access records |
Records held under other legislation include those required by the Companies Act 71 of 2008, the Income Tax Act 58 of 1962, the Value-Added Tax Act 89 of 1991, the Basic Conditions of Employment Act 75 of 1997, the Consumer Protection Act 68 of 2008, the Electronic Communications and Transactions Act 25 of 2002 and POPIA.
4. How to request a record
- Complete Form 2 (Request for Access to Record of Private Body), available from the Information Regulator's website.
- Send it to the Information Officer at info@bookatradie.co.za.
- Provide enough detail to identify the record and to identify yourself, and state the form of access you want.
- If you are requesting the record to exercise or protect a right, say which right, and how the record would help.
- We will decide within 30 days and tell you in writing. That period may be extended by a further 30 days where the request is for a large number of records; we will tell you if it is.
Fees
A request fee and an access fee may be payable, as prescribed by the Regulations. We will notify you of any fee before processing the request, and may require a deposit where preparation is expected to exceed six hours. No fee is payable for a request for your own personal information.
If we refuse
We will give reasons. Grounds for refusal include the mandatory protection of another person's privacy, commercial information of a third party, information supplied in confidence, and legally privileged records. You may lodge a complaint with the Information Regulator or apply to a court.
5. Processing of personal information under POPIA
The purposes for which we process personal information, the categories of data subjects and information, the recipients, any cross-border transfers, and our security measures are set out in full in our Privacy Policy and summarised in our POPIA notice. Personal information is transferred to and stored in Frankfurt, Germany.
6. Availability
This manual is available free of charge on bookatradie.co.za, and by email from the Information Officer on request.